2023-24 Cal Men's Basketball Post Season Survey
We appreciate your time and willingness to assist Cal Athletics by taking this survey! To start, we would like to focus on your experience with Cal Men's Basketball.
Tell us about yourself...
First Name
Last Name
Email
*
Zip Code
What best describes your relationship to Cal athletics?
Please select...
Alum
Donor
General Fan
Student
Parent of current student or alum
Current faculty/staff member
Other
Tell us about your experience at Cal Men's Basketball games...
Please specify
Which of the following home games did you attend? Select all that apply.
St. Thomas (MN)
Pacific
CSU Bakersfield
Montana State
Santa Clara
UC San Diego
Arizona
Arizona State
Colorado
Washington
Washington State
Stanford
USC
UCLA
Oregon State
Oregon
How many seasons have you attended Cal Men's Basketball games?
Please select...
This was my first season
2-4 seasons
5-7 seasons
8-10 seasons
More than 10 seasons
Which of the following best describes the ticket option that you purchased for the 2023-24 season?
Please select...
Season Tickets
Mini-plan Tickets
Single Game Tickets
Group Tickets
Other
Please specify
What was the main factor in your decision to purchase?
Please select...
Team performance
Overall strength of schedule (e.g. opponents)
Benefits offered for being a season ticket holders
Price discount vs purchasing single games
Son/daughter attending Cal
Best seat locations
Other
Please specify
Which of the following ways did you use your season tickets in 2023-24? Select all that apply.
I used them personally
I provided complimentary tickets to friends, family, or co-workers
I donated tickets to charity
I sold tickets
I left tickets unused
I used tickets for business
Other
Please specify
How satisfied were you with your overall experience purchasing tickets during the 2023-24 season?
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
How satisfied were you with your overall game experience?
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
How satisfied were you with the following elements relating to arriving and departing on game days?
Parking
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Traffic Flow INTO Campus
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Traffic Flow OUT of Campus
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Parking Staff Customer Service
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Entry Procedures
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Feeling of Safety INSIDE Haas Pavilion
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Feeling of Safety OUTSIDE of Feeling of Safety INSIDE Haas Pavilion
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
On average, how far did you generally travel to attend games this season?
Please select...
0-10 miles
11-20 miles
21-30 miles
31-40 miles
41-50 miles
51-60 miles
61-70 miles
71+ miles
How satisfied were you with the following aspects of your game day experience?
Stadium Event Staff Customer Service
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Security Staff
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Restroom Cleanliness
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Cell/Data Reception in Haas Pavilion
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Game Day Promotions
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Balance of In-Game Advertisements to Entertainment
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Pep Band
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Videoboard Content
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Did you purchase any of the following at a game(s) this season?
Concessions
Merchandise
Other - Please Specify
None of the above
Please specify
How satisfied were you with the following aspects relating to merchandise and concessions on game days?
Merchandise Options
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Merchandise Price
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Merchandise Staff Customer Service
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Concession Options
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Concession Prices
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Concession Lines/ Wait to Purchase
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Concession Staff Customer Service
Please select...
Very Satisfied
Satisfied
Somewhat Satisfied
Neither Satisfied nor Unsatisfied
Somewhat Unsatisfied
Unsatisfied
Very Unsatisfied
N/A
Which of the following game day elements are the most important to you? Select all that apply
Traffic Flow INTO Campus
Traffic Flow OUT of Campus
Parking
Parking Staff Customer Service
Entry Procedures (e.g. ticket scan, bag check, etc.)
Feeling of Safety INSIDE of Haas Pavilion
Feeling of Safety OUTSIDE of Haas Pavilion
Security Staff (e.g. quality of service, response time, etc.)
Balance of In-Game Advertisements to Entertainment
Haas Pavilion Event Staff Customer Service
Restroom Cleanliness
Cell/Data Reception in Haas Pavilion
Overall Merchandise Experience
Overall Concessions Experience
Game Day Promotions
Marching Band
Videoboard Content
Other Factor
Please specify
What are your top 3 sources for news or information about basketball?
Broadcast - Television
Broadcast - Radio
Print - Newspaper
Print - Magazines
Website - ESPN.com
Website - Calbears.com
Website - Message boards/Fan sites
Social Media - Twitter
Social Media - Facebook
Social Media - Other
Mobile - Official App
Other
Please specify
What is your preferred way to receive communication from Cal Athletics?
Please select...
Phone Calls
Email
Text Messages
Standard Mail
Online Chat
Are you interested in learning about other ways to support Cal Men's Basketball?
Please select...
Yes
No
Please provide us with any additional feedback on your game day experience and ways we can improve.
Would you like to be contacted regarding your survey response?
Yes
No
Once again, we appreciate your time and insight with the survey!